Battling with the BBC

Battling with the BBC

This morning’s edition of the Today programme on BBC radio 4, ended with a piece by a sound engineers explaining how all of their contributors were calling in by video-conferencing or by phone, and was apologising for the deterioration in the sound quality. They even made a passing comment about how this was particularly hard for those who have hearing impairment. Yes, good of them to say that, but they don’t go far enough. Far more often I miss the opening remarks when a new voice comes on because the volume drops. OK I can turn up the volume on my hearing aids but that produces a beep, all of which distracts from what is being said. Too often I fail to catch the context and have no idea what they are actually talking about. Then the presenter comes back on at a different volume and there is more fiddling with the aids. I am sure the BBC could do moderate the volume levels. So I fired off an email to the programme, and copied to Feedback pointing out this extra difficulty. I got an automatic response. Let’s hope they take notice.